Information We Collect

At PizzaPizza, we collect information that helps us provide better culinary education and services. When you interact with our platform, register for courses, or contact us about our advanced culinary techniques programs, we gather specific types of data.

We collect this information through direct interactions when you fill out forms, participate in courses, or communicate with our team about culinary education opportunities.

How We Use Your Information

Your information helps us deliver personalized culinary education experiences and maintain communication about our programs. We use collected data for several specific purposes that directly benefit your learning journey.

• Providing information about upcoming culinary technique courses and workshops
• Processing enrollments and managing course schedules for advanced programs
• Sending educational content and tips related to pizza making and culinary arts
• Improving our website functionality and user experience
• Responding to your questions about our educational offerings
• Maintaining records of your course progress and achievements

Data Sharing and Third Parties

PizzaPizza works with select service providers to deliver our educational programs effectively. These partnerships are carefully managed to protect your privacy while ensuring quality service delivery.

We may share limited information with:

• Email service providers for sending course updates and educational newsletters
• Payment processors when you enroll in paid culinary programs
• Educational technology platforms that host our online course materials
• Analytics services to understand how students use our website and resources

All third-party service providers are required to maintain strict confidentiality and use your information solely for the purposes we specify. We conduct regular reviews of these partnerships to ensure compliance with Canadian privacy standards.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We're committed to helping you exercise these rights effectively.

To exercise any of these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear information about any actions taken.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement multiple layers of security measures to safeguard data throughout its lifecycle in our systems.

Our security practices include:

• Encrypted data transmission using SSL certificates for all website interactions
• Secure data storage with access controls limited to authorized personnel only
• Regular security audits and updates to protect against emerging threats
• Employee training on privacy protection and data handling best practices
• Incident response procedures for addressing any potential security breaches

While we maintain robust security measures, we also encourage you to protect your personal information by using strong passwords and being cautious about sharing sensitive details online.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law. Different types of information have different retention periods based on their use and legal requirements.

Generally, we retain:

• Contact information for active newsletter subscribers until you unsubscribe
• Course enrollment records for seven years after completion for certification purposes
• Website usage data for two years to analyze trends and improve services
• Communication records for three years to maintain service quality and resolve issues

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though some information may need to be retained for legal compliance.

International Data Transfers

PizzaPizza primarily processes and stores data within Canada. However, some of our service providers may process information outside Canada, including in the United States, where data protection laws may differ from Canadian standards.

When we transfer data internationally, we ensure appropriate safeguards are in place through contractual commitments that require our service providers to maintain privacy protection standards equivalent to those required in Canada.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. These small files help us remember your preferences and understand how visitors interact with our content.

We use different types of cookies:

• Essential cookies that enable basic website functionality and security
• Performance cookies that help us understand website usage and improve functionality
• Preference cookies that remember your settings and choices

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your ability to access some features or content.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

This policy was last updated in January 2025. We encourage you to review it periodically to stay informed about how we protect your privacy and handle your personal information.

If you have questions about policy changes or need clarification about how updates affect your information, please don't hesitate to contact our privacy team.